30-Day Money Back Guarantee
If you are not satisfied with your EcoSox online purchase for any reason, you may return or exchange your order for a full refund within 30 days of the original purchase date.
If there is an issue with your product after the initial 30 days, EcoSox will replace your product for one full year after purchase with the exception of compression socks which are warranted for six months.
Lifetime Blister Free Guarantee
Products marked with the "Blister Free Guarantee" seal are made with yarn that is so good at naturally removing moisture and friction caused by moisture that we can put a guarantee that marked products will not contribute to the formation of foot blisters. If you believe your product packaged/marked with the seal contributed to the formation of a blister, your product can be returned for a replacement pair. Contact us at firstname.lastname@example.org with name, address, the shoe size of the individual wearing socks and attach a picture of the blister.
DISCLAIMER - Wearing products marked with the Blister Free Guarantee will not prevent blisters from forming due to reasons unrelated to fit and friction of wearing socks.
Customers are responsible for the return shipping of the original product. EcoSox will ship replacement at no added cost for orders in the continental United States.
Unless you have requested size exchange, the value of returned merchandise will be credited to your original form of payment. (Shipping is non-refundable and will not be credited.) Refunds are typically reflected on credit card statements within 7 to 14 days of issue. We will contact you when your return request has been processed. If you have any questions, please contact Customer Service at email@example.com.